How to cancel Equifax

Updated: July 5, 2021

Screenshot Of Equifax Website

Equifax isn’t just one of the largest consumer credit reporting agencies in the UK, but also the world. collecting data from 800 million consumers. Their main service offering helps people understand their creditworthiness. But even though they have millions of happy customers, they’ve also had thousands of unhappy ones. And if that sounds like the situation you’re in right now, you’ll want to know how to cancel your Equifax subscription today.

Steps to cancel your Equifax

Step 1 – Note down your reasons for cancelling as they may ask these questions

Equifax hasn’t become one of the largest companies in the world by letting their customers go so easily. So, it’s always good to have a strong reason for cancelling before getting on the phone with them.

Step 2 – Choose whether you want to call them to cancel or cancel through your online account

If you want to call, you can contact them on (866) 640-2273. Otherwise, you can cancel through their website here – https://www.econsumer.equifax.com/otc/showmyequifax.ehtml.

Step 3 – Submit your cancellation request to Equifax

Complete all the forms and answer any of the questions Equifax has for you during the cancellation process.

Step 4 – Confirm your membership has been cancelled by checking your email and your bank on the next billing date

It’s always wise to confirm your subscription has been cancelled – just to make sure no money is taken out of your account on the next billing date.

How else can you cancel

Unfortunately, the two methods above are the only ways you can cancel with Equifax. If you’d like to speak with someone at Equifax about your account or would like to learn more, you can call them on 888-548-7878.

Equifax Doing What They Can To Promote Customer Satisfaction
Equifax Doing What They Can To Promote Customer Satisfaction

Otherwise, the best way to get in touch with someone to answer your questions would be to send them on social media (links are below).

What are some reasons people cancel Equifax?

Despite being one of the largest companies in the world, Equifax has gone through its fair share of troubles and breaches in recent years, which has led to some serious damage to its reputation. This alone is one of the reasons many people have chosen to leave Equifax and cancel their accounts.

More reasons to cancel include that their service is simply no longer needed. No non-essential service is needed for a lifetime, and when the lifetime of that service starts winding down, it’s better to cut the cord and cancel before you waste any more money on it.

On top of that, sometimes the cost of an Equifax subscription is too high to justify the value. And when a customer doesn’t feel like they’re getting their money’s worth, that customer usually leaves. In this case, leaving would mean simply cancelling their account and closing down their membership.

Talk with staff

Not 100% sure you want to go ahead with your cancellation just yet? Why not ask some of the Equifax staff some questions to make your decision a little easier. Send them a message on social media today:


Hi! I'm Carly - I've been helping people cancel their services for many years now after I was stung by one of the largest organizations in the world over and over. I spent weeks trying to cancel but they always gave me the runaround. And so, I created MyCancel to help you cancel whatever it is you're trying to cancel and quickly as possible. If you have a question - feel free to send me an email!

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