How to cancel StockX Order

Updated: April 5, 2022

Products To Order On Stockx

StockX sells the hottest apparel items on the market including clothing, sneakers, electronics and more. If you want to cancel your recent purchase, follow the instructions below.

Steps to cancel a StockX order

  1. Login to your StockX account on their website here
  2. Head to the ‘Account’ section and tap on ‘Current Orders’
  3. Select the order you’d like to cancel
  4. Click on ‘Cancel Order’ and confirm the details
  5. Confirm the order has been cancelled by checking the order status

Update: StockX has unfortunately removed the ability to cancel orders.

What happens to orders that can’t be cancelled?

Due to the nature of their platform, after a bid has been accepted by the seller, you are unable to retract the bid. They say this helps keep the platform authentic and reliable. If you’re bid has been accepted and the order has been confirmed, you can no longer cancel the order and/or return the products once you’ve received them.

How else can you stop the charge?

Another way to try and cancel your StockX order is to contact your bank and put a stop to the payment. This is easier if you used a credit card as you can issue a ‘Chargeback Request’ through your bank. Please keep if mind that StockX may permanently disable your account if you try to cancel your order this way.

Why do people cancel their StockX orders?

Launched in 2015, StockX has quickly grown to become one of the hottest resellers of sneakers, apparel, electronics, trading cards, and other trending items. Its growth has been fuelled by influencers and celebrities, with many using the platform to grow their own businesses into huge companies as well. Although many love the marketplace, not everyone’s happy with StockX, which has led many people to try to find out how to cancel their orders with them as well.

Sneakers On Stockx
Sneakers On Stockx

One of the most common reasons for wanting to find out how to cancel a StockX order is because of buyer’s remorse. Trending sneakers on StockX can sometimes go for thousands of dollars. And while it might be fun to bid on the item, buyer’s remorse sets in once you find out it’s actually you that’s won the auction. So you quickly head online to find out how to cancel your order before it’s fulfilled.

Another reason people cancel is that they’ve found a better item in the time after the order has been made. Sellers can sometimes take a few days to ship the order, in which you might’ve found a better pair of shoes at a better price as well. In this situation, it’s only right for you to want to cancel your order and change it to a better one.

Final thoughts

StockX sells some of the trendiest sneakers, jackets, pants, and collectables on the market. Unfortunately, not everyone’s happy with their order once it’s been confirmed.

If that sounds like you, follow the above steps to cancel your StockX order today.

If have any more questions, feel free to send their support team a message here:

Hi! I'm Carly - I've been helping people cancel their services for many years now after I was stung by one of the largest organizations in the world over and over. I spent weeks trying to cancel but they always gave me the runaround. And so, I created MyCancel to help you cancel whatever it is you're trying to cancel and quickly as possible. If you have a question - feel free to send me an email!

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