How to cancel ABCMouse

Updated: July 5, 2021

Screenshot Of Abcmouse Website

Launched in 2010, ABCMouse has been a staple in many early learning classrooms around the world for over a decade now. Children can learn a variety of skills using their programs such as reading, math, social studies, art, and more. But just because it’s so popular, doesn’t mean it’s for everyone. And if that’s the case for you, you’ll want to know how to cancel your ABCMouse subscription.

Steps to cancel ABCMouse

Step 1 – Login to the parent ABCMouse account

If you’re on a desktop, visit this page to log in and access the cancellation section – https://parent.abcmouse.com/parent/section/#/en/parents_my_account/en. If you’re on mobile, simply open the app and login.

Step 2 – Go to the My Account page located in the Parents Section

Visit the main navigation menu once your logged in and click My Account.

Step 3 – Click on the Cancellation button

Once you can see all the details of your account, there should be a button which says Cancellation. Click it.

Step 4 – Answer any questions they have for you

As many other companies do, ABCMouse may ask you some questions as to why you’re canceling and/or offer some incentive to stay on board.

Step 5 – Confirm your cancellation by email and in your account

After you’ve finished the questionnaire, check your email for a Cancellation Confirmation. You should also re-check your account status to see if it’s been canceled.

Different ways to cancel

If you’re unable to log in or want another way to cancel – consider contacting their support team directly. The best way to do that is by sending an email using this format:

Email: [email protected]

Subject: ABC Mouse Account Cancel Request – [Your email here]

Message: Reason(s) for cancelling

Their support team is usually pretty good at responding quickly. However, if you don’t receive a response within a couple of days, you can try sending them a message on their website here – https://support.abcmouse.com/hc/en-us/requests/new

Children Enjoying The Abcmouse App
Children Enjoying The ABCMouse App

ABCMouse doesn’t advertise a public phone number to take cancellation requests.

Another popular service students of all ages sign up to, is Chegg – one of the largest providers of textbooks in the States. If that sounds like you, you can cancel your Chegg subscription a few simple steps.

Why do people want to cancel their ABCMouse membership?

On the surface, ABCMouse seems like a fantastic tool to help your kids get a head start on their learning capabilities – and it is. But sometimes it’s just not for everyone.

One of the main reasons folks cancel their ABCMouse account is simply because they don’t need it anymore. ABCMouse is designed for early childhood learning, and as children grow older – they outgrow ABCMouse.

Abcmouse Social Media Post
Abcmouse Social Media Post

Another reason is that they want to try out another service. Early childhood learning is a big industry, and there’s plenty of organizations in the space with a product to sell. Some people may simply want to try out another program to see if it’s any better than ABCMouse. And, of course, not wanting to be charged two times, they cancel ABCMouse.

This is also one of the most popular reasons people choose to cancel a subscription to Bespoke Post – they’ve tried it out and it simply isn’t for them.

Will ABCMouse ever deny your cancel request?

Absolutely not! They’ve stated on their website and in multiple advertisements that if you don’t like their service for whatever reason, you can cancel your account at any time.

Despite being in a different industry, this is also the same transparency given to customers who are looking to cancel Shopify. They know making it difficult to cancel your account with them will only make you more frustrated, so Shopify have done all they can to make it as easy as possible.


Hi! I'm Carly - I've been helping people cancel their services for many years now after I was stung by one of the largest organizations in the world over and over. I spent weeks trying to cancel but they always gave me the runaround. And so, I created MyCancel to help you cancel whatever it is you're trying to cancel and quickly as possible. If you have a question - feel free to send me an email!

0 0 votes
Rating
guest
0 Comments
Inline Feedbacks
View all comments