How to cancel Curology

Updated: July 5, 2021

Screenshot Of Curology Website Compressed

Curology is a popular subscription-based cosmetic pack. It has been specifically created to help treat a range of skin conditions including acne, zits, breakouts, clogged pores, and more. They’ve grown rapidly since first beginning in 2013 to now having millions of people following their social media accounts.

Unfortunately, skin care is highly subjective depending on the person using it. Everyone’s skin is different, there’s simply no getting around it. And although Curology might work for the thousands who’ve left positive reviews, it may not work for you. If that’s the case, you’ll want to know how to cancel your Curology subscription as soon as possible.

Steps to cancel Curology subscription

Step 1 – Visit the Curology website and login to your account

Head to Google and search ‘Curology’ or type in https://www.curology.com into the address bar.

Step 2 – In your account dashboard, visit the Payments page

After you’ve logged into your account, visit the main menu and click on the button that says ‘Payments’.

Step 3 – Click on the ‘I want to cancel’ on the bottom of the page

It may be phrased a little different, but if you scroll down to the bottom of the ‘Payments’ page you should find a button that says something along the lines of ‘I want to cancel my Curology account’.

Step 4 – Answer any cancellation questions they have

Many companies want to know why you’re leaving them. And Curology is no different. So, there may be some optional questions they’ll ask you one final time before you cancel your account.

Step 5 – Confirm you want to cancel your Curology account

Before you completely cancel your account, they’ll ask you one more time to confirm your choice. If you’re at this stage, you’re likely already set on cancelling. So, go ahead and click confirm.

Alternative ways to cancel

Don’t want to go through the hassle of answering all their questions and what not? Send their support team and email following this format:

Email: [email protected]

Subject: Cancel Request – [Your email here]

Message: Reason(s) for cancelling

They may reply back one more time offering a discount to stay on board simply asking for one last confirmation before you cancel.

Sample Items Sent In A Curology Subscription Box
Sample Items Sent In A Curology Subscription Box

Unfortunately, Curology does not have a phone number which you can call to cancel your account.

Why do people want to cancel Curology?

By far, one of the most popular reasons to cancel a Curology subscription is because your free trial has ended. There’s nothing wrong with that. Curology has already taken into account that people will sign up just for the free trial and then cancel.

Another reason to cancel is because Curology’s skin care products simply don’t work for you. That’s not unlikely – skin care is a highly subjective industry. And what might work for fantastically for one of your friends, may have zero effect on you.

This is also the main reason people cancel Birchbox – the cosmetics and make up delivered in the monthly subscription box simply don’t end up working for them.

Are there any circumstances when Curology won’t let you cancel?

Nope! You’re free to cancel your account with Curology whenever you please. That’s one of the benefits of modern companies, they make it very easy to cancel.

Have some more questions? Visit this page – https://support.curology.com/search?query=cancel


Hi! I'm Carly - I've been helping people cancel their services for many years now after I was stung by one of the largest organizations in the world over and over. I spent weeks trying to cancel but they always gave me the runaround. And so, I created MyCancel to help you cancel whatever it is you're trying to cancel and quickly as possible. If you have a question - feel free to send me an email!

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