How to cancel PlayStation Now

Updated: May 14, 2022

Screenshot Of Playstation Now Website

PlayStation Now is one of the most subscribed gaming platforms in the world, with over 2.2 million users on board. That growth has been attributed to the fantastic range of games and multiplayer functionality of the PlayStation. Even with its popularity, there are many who wish to cancel their PlayStation Now accounts for many various reasons.

If you find yourself in that situation now, you’ll be pleased to know it’s relatively easy to cancel your PS Now account. Follow these instructions and you’ll be done in no time:

Steps to cancel PlayStation Now

  1. Choose whether you want to cancel from a browser or through your PlayStation console
  2. Visit your account profile and go to the subscription page
  3. Turn off the “Auto-Renew” service which will cancel your account on the next billing date
  4. Confirm your cancellation by checking your account at the end of the billing cycle

Different ways to cancel

With millions of users around the world, and thousands likely signing up and cancelling every day, PlayStation has made cancelling on your own relatively easy through the steps above. However, sometimes there’s an error in the system and it just won’t work for you.

Playstation Now Showcasing One Of Their Popular Games
Playstation Now Showcasing One Of Their Popular Games

If that’s the case, you’ll want to try and speak to someone at PlayStation to sort out your account as soon as possible. You can head over and talk to one of their team members on their live chat service here – Otherwise, send them a message on one of their social media accounts (links below).

On another note, if you’re lucky enough to own both a Playstation and Xbox, you may be wanting to cancel your Xbox Game Pass subscription as well.

Why do people cancel PlayStation Now?

PlayStation hasn’t grown to become one of the most bought gaming consoles because everyone has cancelled their account from the get-go. Far from it. Many PlayStation buyers have been fantastically pleased with their decisions, spending hundreds of hours enjoying a variety of games – both single-player and online with players around the world. However, not everyone’s happy – and there are plenty of reasons why many people have already cancelled their PlayStation now account.

One of the biggest drivers for people cancelling PlayStation now is the cost. A monthly subscription runs at $9.99/month, with yearly billing earning you a bit of a discount at $59.99/year. On top of the games and accessories that go with a PlayStation now account, not all can afford the recurring billing of gaming with a PlayStation. And so, they head online to cancel.

Playstation Now Image
Playstation Now Image

Another, although a bit more obscure, reason that people chose to move on from PlayStation now, is they’ve simply rage-quit so many times they don’t find it enjoyable anymore. Whether it’s dying from a noob camped in the corner, or bugs in a Fifa match costing you the game with a minute to go in extra time – sometimes it just gets a little too much. This is what many call a rage cancel. The player rages so hard at the game they end up cancelling their whole PlayStation now account.

This is quite a similar reason why people cancel Verizon Fios. Although you can’t technically rage quite, you simply become so frustrated with the poor service that simply wants to close your account and move to another provider.

Talk to their staff

Have more questions about cancelling or what to confirm something with PlayStation before you cancel? Their social media team will be more than willing to help you out with your request:

It’s been found that many people with an Xbox Game Pass account are also subscribed to the WWE Network. So, if you’d like to cancel WWE Network as well, you’ll be happy to know if can be done in less than 3 minutes.

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