How to cancel PlayStation Now

Updated: July 5, 2021

Screenshot Of Playstation Now Website

PlayStation Now is one of the most subscribed gaming platforms in the world, with over 2.2 million users on board. That growth has been attributed to the fantastic range of games and multiplayer functionality of the PlayStation. Even with its popularity, there are many who wish to cancel their PlayStation Now accounts for many various reasons.

If you find yourself in that situation now, you’ll be pleased to know it’s relatively easy to cancel your PS Now account. Follow these instructions and you’ll be done in no time:

Steps to cancel PlayStation Now

Step 1 – Choose whether you want to cancel from a browser or through your PlayStation console

If you want to cancel through a browser, click on this link to log in to your PlayStation account to be able to access the subscription settings – https://account.sonyentertainmentnetwork.com/.

Step 2 – Visit your account profile and go to the subscription page

After you’ve logged into your account, click on this link to visit the subscription status through your browser – https://store.playstation.com/en-us/subscriptions. If you’re cancelling through your PlayStation console, go to Settings > Account Management > Account Information > PlayStation Subscriptions > PlayStation Now.

Step 3 – Turn off the “Auto-Renew” service which will cancel your account on the next billing date

Once you’re in the area of your account settings where you can see all the settings about your subscription, click on the button which says “Turn Off Auto-Renew”. This will keep your account open for the moment, but cancel it after the end of the current billing cycle.

Step 4 – Confirm your cancellation by checking your account at the end of the billing cycle

After you’ve turned off Auto-Renew for your PlayStation account, it’s always good to go back and check that you haven’t been charged again. When the next billing date comes up, log back into your PlayStation account to confirm it’s been cancelled and check your bank account as well.

Different ways to cancel

With millions of users around the world, and thousands likely signing up and cancelling every day, PlayStation has made cancelling on your own relatively easy through the steps above. However, sometimes there’s an error in the system and it just won’t work for you.

Playstation Now Showcasing One Of Their Popular Games
Playstation Now Showcasing One Of Their Popular Games

If that’s the case, you’ll want to try and speak to someone at PlayStation to sort out your account as soon as possible. You can head over and talk to one of their team members on their live chat service here – https://support.playstation.com/LiveChatRequest. Otherwise, send them a message on one of their social media accounts (links below).

On another note, if you’re lucky enough to own both a Playstation and Xbox, you may be wanting to cancel your Xbox Game Pass subscription as well.

Why do people cancel PlayStation Now?

PlayStation hasn’t grown to become one of the most bought gaming consoles because everyone has cancelled their account from the get-go. Far from it. Many PlayStation buyers have been fantastically pleased with their decisions, spending hundreds of hours enjoying a variety of games – both single-player and online with players around the world. However, not everyone’s happy – and there are plenty of reasons why many people have already cancelled their PlayStation now account.

One of the biggest drivers for people cancelling PlayStation now is the cost. A monthly subscription runs at $9.99/month, with yearly billing earning you a bit of a discount at $59.99/year. On top of the games and accessories that go with a PlayStation now account, not all can afford the recurring billing of gaming with a PlayStation. And so, they head online to cancel.

Playstation Now Image
Playstation Now Image

Another, although a bit more obscure, reason that people chose to move on from PlayStation now, is they’ve simply rage-quit so many times they don’t find it enjoyable anymore. Whether it’s dying from a noob camped in the corner, or bugs in a Fifa match costing you the game with a minute to go in extra time – sometimes it just gets a little too much. This is what many call a rage cancel. The player rages so hard at the game they end up cancelling their whole PlayStation now account.

This is quite a similar reason why people cancel Verizon Fios. Although you can’t technically rage quite, you simply become so frustrated with the poor service that simply wants to close your account and move to another provider.

Talk to their staff

Have more questions about cancelling or what to confirm something with PlayStation before you cancel? Their social media team will be more than willing to help you out with your request:

It’s been found that many people with an Xbox Game Pass account are also subscribed to the WWE Network. So, if you’d like to cancel WWE Network as well, you’ll be happy to know if can be done in less than 3 minutes.


Hi! I'm Carly - I've been helping people cancel their services for many years now after I was stung by one of the largest organizations in the world over and over. I spent weeks trying to cancel but they always gave me the runaround. And so, I created MyCancel to help you cancel whatever it is you're trying to cancel and quickly as possible. If you have a question - feel free to send me an email!

0 0 votes
Rating
guest
0 Comments
Inline Feedbacks
View all comments