How to cancel Quickbooks

Updated: July 5, 2021

Screensoft Of Quickbooks Website

Quickbooks, developed and owned by Intuit, is one of the most popular small business accounting apps available. Millions of small businesses use Quickbooks in across the US, but that doesn’t mean they’re all happy. In fact, quite a few have already cancelled. And if you’re thinking similar thoughts, you’ve come to the right place.

The steps below will tell you exactly how to cancel Quickbooks online in the quickest way possible. Saying you time and resources which you can spend on more productive activities. If you run into any troubles during the steps, scroll down below for more ways to cancel.

Steps to cancel Quickbooks & Quickbooks Online

Step 1 – Login to your Quickbooks or Quickbooks online account

Sign into your Quickbooks account using a browser here – https://quickbooks.intuit.com/login/. You cannot cancel your account through the mobile app.

Step 2 – Visit the Settings navigation and click Accounts and Settings

Head to the main navigation menu and click on Settings followed by visiting Accounts and Settings.

Step 3 – From there, visit the Billing and Subscription section

There should be another list of options to choose from here. The one you’re looking for is Billing and Subscriptions.

Step 4 – Click on the Cancel Subscription/Trial button

Depending on whether your one a trial or already using a paid subscription to Quickbooks, the phrasing of the cancel button will be slightly different. Either way, look for the button with the word Cancel in it.

Step 5 – Answer any questions they ask before you cancel

Intuit is a multi-national company, and even though they probably won’t be overly sad you’re leaving, they’ll still want to know why so they can improve their service. Answer any cancellation questions Quickbooks has for you – it should be optional.

Step 6 – Confirm your cancellation by re-visiting the Billing and Subscription section

Once you’ve confirmed you’re cancelling Quickbooks, whether it’s a trial or not – make sure to confirm. Re-visit the Billing and Subscription section in your account to make sure you won’t be charged when the next billing cycle starts.

Alternative ways to cancel Quickbooks

Struggling to follow the above steps because some of them don’t exist for you? That may be the case if you’ve signed up to Quickbook through iTunes of Google. If that is the case for you, you should be able to cancel your Quickbook accounts by logging in to either of them and managing your subscriptions there.

Quickbooks Showing Their Support For Small Business
Quickbooks Showing Their Support For Small Business

Not able to confirm or still not able to even find the option to cancel? Give them a call and get an answer immediately – 1-877-683-3280.

If you happen to be a photographer using Quickbooks to manage your small business and use Adobe Lightroom, you might want to consider cancelling that as well if you’re moving on. Thankfully, you can cancel Adobe Lightroom very easily.

Reasons why people cancel

Quickbooks is a fantastic piece of accounting software for many people. But just because many people think it’s fantastic, doesn’t mean everyone does. This leads to many people signing up for Quickbooks – whether they dive right in with a paid subscription or try it out with a trial first – and then cancelling.

One of the most popular reasons users have decided to cancel Quickbooks is because it’s simply too complicated for them. Even though Quickbooks has spent quite a lot of resources designing their software to be as user friendly as possible, they simply can’t design the perfect software for everyone. And sometimes, that may include you.

Quesiton About Quickbooks Membership
Question About Quickbooks Membership

Cost is another reason many choose to cancel their Quickbooks subscription. And cost it does. Not all small businesses and sole traders can afford hundreds of dollars a year for accounting software. And, as you may or may not know, there are plenty of alternatives out there. Now, they may not offer all the bells and whistles that Quickbooks does, but it comes with far lower bill each month.

If, unfortunately, you’ve gone into debt using Quickbooks and have sought the help of a credit repair company such as Lexington Law, you may want to consider cancelling to save more money. Follow these steps to cancel Lexington Law today.

Speak to someone working at Quickbooks

Social media has become the go-to support center for some of the largest companies around the world, and Quickbooks is no different.

If you’d like to speak to support staff about cancelling your account but don’t want to wait on hold for ages, send them a message here:

Shopify, one of world’s largest and easy to use eCommerce platforms, has reported many of its users use Quickbooks to manage their accounting as well. If that’s you, you may want to learn how to cancel Shopify as well.


Hi! I'm Carly - I've been helping people cancel their services for many years now after I was stung by one of the largest organizations in the world over and over. I spent weeks trying to cancel but they always gave me the runaround. And so, I created MyCancel to help you cancel whatever it is you're trying to cancel and quickly as possible. If you have a question - feel free to send me an email!

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