How to cancel Stitch Fix

Updated: April 5, 2022

Stitch Fix Marketing Slide

Stitch Fix is a subscription service that helps you find new clothes picked by their professional stylists. If you don’t want to subscribe anymore, follow the instructions below to cancel your account.

Steps to cancel Stitch Fix

  1. Login to your Stitch Fix account on their website here
  2. Cancel any Fixes that you have scheduled
  3. Visit ‘Cancel Autoship’ or click here to cancel your automatic deliveries
  4. Answer any questions they have and confirm your subscription has been cancelled

Are there any other ways to cancel?

If you’re unable to cancel your account through their website, you can try to cancel through their app. Login to their app, click on ‘Manage My Account’ or ‘Account’, then tap on ‘Save me time by sending Fixes on a schedule’. You will now only be delivered new clothes after you’ve manually scheduled them.

If you’re still unable to cancel your account for whatever reason, contact them as soon as possible through their live messaging on their website or through one of their social media accounts below.

Are there any alternatives to cancelling?

Yes, you can pause your Stich Fix account for an indefinite period, change the frequency of your automatic deliveries, or switch to on-demand deliveries when you want. These options are all available through your account.

Can you get a refund?

If you’ve already been charged a styling fee for your upcoming Fix, you may not be able to cancel the order anymore. If that’s the case for you, contact them as soon as possible through their live messaging on their website or through one of their social media accounts below.

Why do people cancel Stitch Fix?

Launched in 2011, Stitch Fix has become one of the largest online personalised stylist services in the world. The company has grown to a huge $2 billion in annual revenue across the US and UK markets. But although some people love their Stitch Fix subscriptions, not everyone’s happy with the service, sending their share price into a bit of a plunge.

Clothes Available At Stitch Fix
Clothes Available At Stitch Fix

One of the most common reasons people want to know how to cancel their Stitch Fix account is because the clothes they’ve been receiving simply aren’t working. Your choice of clothes almost defines you as a person, and giving that responsibility to an online service is a big task for them to undertake. Unfortunately, many people have found that Stitch Fix is unable to complete it, so they cancel and move on to another service.

Another reason people cancel, which is also similar to why many people cancel their Stash accounts, is that the cost of no longer worth the service they’re receiving. They’d simply rather spend the money they’re giving to Stitch Fix on extra clothes for themselves instead.

Final thoughts

Stitch Fix provides personalised styling services and clothes to thousands of customers across the UK and US markets. But not everyone’s happy.

Follow the steps above and you’ll be able to cancel your Stitch Fix account today without any hassles.

If have any more questions, feel free to send their support team a message here:

Hi! I'm Carly - I've been helping people cancel their services for many years now after I was stung by one of the largest organizations in the world over and over. I spent weeks trying to cancel but they always gave me the runaround. And so, I created MyCancel to help you cancel whatever it is you're trying to cancel and quickly as possible. If you have a question - feel free to send me an email!

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