How to cancel Nintendo Online

Updated: July 5, 2021

Screenshot Of Nintendo Online Website

Launched in 2018, Nintendo Online has become one of the most subscribed gaming platforms in the world. As of January 2020, more than 15 million gamers around the world have signed up. In saying that, even though there are millions of happy customers, there are likely thousands that aren’t. If that sounds like you, you’ll want to know how to cancel Nintendo online today.

Follow these simple steps and you’ll cancel your Nintendo subscription in no time:

Steps to cancel Nintendo Online

Step 1 – Choose whether you want to cancel through the Nintendo website or directly through your Switch

If you want to cancel through your Switch, simply turn it on and navigate to your account options. Otherwise, visit this link – https://accounts.nintendo.com/ – to log in through a browser.

Step 2 – Scroll through the main menu in your account and click on the Nintendo Shop

Once you’ve logged into your account, visit the Nintendo Shop on your browser, or the Nintendo eShop on your Switch.

Step 3 – You should be able to see your Nintendo Online subscription details with the option to turn it off

One of the items in the shop will be your subscription to Nintendo Switch Online. Tapping on this will give you the option to cancel and stop it from renewing at the end of this billing cycle.

Step 4 – Instead of cancelling, click on the option to Turn Off Auto-Renewal

Tap the button to Turn Off Auto-Renewal – this will effectively cancel your subscription to Nintendo Online.

Step 5 – Confirm your subscription has been turned off by re-checking the Nintendo Shop

It’s always good practice to confirm you’ve cancelled before moving on. You can do this by following the above steps again and checking the subscription status. As well, check your bank on the next billing date to make sure you haven’t been accidentally charged.

More ways to cancel

If you’re having any issues with the cancellation steps above, or something’s going wrong with Nintendo, you’ll want to get in touch with them as soon as possible to cancel before they charge you again. Give them a call on 1 (800) 255-3700.

One Of The Many Games Available On Nintendo Online
One Of The Many Games Available On Nintendo Online

Unable to call? Send their customer support team a message on social media for a quick reply. All the links are below.

The step to cancel Nintendo is quite similar to the ones Microsoft has put together for the Xbox. If you also want to cancel your Xbox game pass, you can read this article.

Reasons why people cancel Nintendo Online

The Nintendo Switch took the gaming world by storm, becoming one of the most popular gaming platforms in the world very quickly. Today, there are more than 15 million people around the world subscribed to Nintendo Online – allowing them to play their favourite Nintendo games online. Unfortunately, no business has 100% customer satisfaction, which has led many people to choose to cancel their subscription to Nintendo Online.

One of the most popular reasons people cancel is that they’ve used up their 7 days in the free trial, and simply don’t want to continue. A free trial is a very common marketing method used to invite people to try their products and services for free. It benefits both the customer and the business. In this case, many people have tried out Switch Online, found it’s simply not for them, and have chosen to cancel.

Nintendo Switch Online
Nintendo Switch Online

Nintendo Online is one of the cheapest online gaming subscriptions available amongst the big consoles. With a monthly subscription starting from just $3.99/month. Despite the relatively low cost, a subscription to Nintendo Online usually isn’t the only subscription people have. Once these subscriptions combine together, the monthly cost can become quite high – which turns people to cancelling what’s no longer needed. And sometimes that Nintendo Online. This is also one of the top reasons why people cancel their Playstation Now accounts.

Talk to staff

Nintendo Online is usually a pretty good service, so if you’d like to clarify a few things before cancelling, get them answered by Nintendo’s support team. Send them a message on social media for a fast reply:

Another popular service many people are cancelling these days is Disney Movie Club. Thankfully, it’s relatively simple to cancel Disney Movie Club by following these steps.


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