How to cancel HelloFresh

Updated: July 5, 2021

Screenshot From Hellofresh Website

HomeFresh claims to be America’s most popular meal delivery kit. And with more than 3 million subscribers in 2020, they may just be. After being founded in 2011, they’ve rapidly grown to become one of the world’s most recognizable meal kit providers. But just because millions are happy, doesn’t mean thousands aren’t. In fact, many have already made the decision to cancel HelloFresh and move on. If that’s the case for you, keep reading.

Follow these steps and you’ll find out how to cancel HelloFresh today:

Steps to cancel HelloFresh

Step 1 – Visit HelloFresh’s official website and login to your account

Login with your username and password by visiting this link – https://www.hellofresh.com/login/.

Step 2 – Navigate the main navigation and click on the page that says Settings

Browse through the main menu at the top of the page, tap on your name, then click on the sub-menu item that says Settings.

Step 3 – Scroll through the list of subscription on your account and click on Manage on the one you want to cancel

Here, you’ll find a list of all your current subscriptions. Find the one you want to cancel and click on Manage.

Step 4 – Click on Cancel My Subscription then answer any questions they have for you

You’ll be given a range of options to manage your subscriptions. But there’s only one you want, so tap on Cancel My Subscription.

Step 5 – Confirm you’ve cancelled by checking your subscription status again

After you’ve received confirmation from HelloFresh that your account has been cancelled, it’s always a good idea to double-check your subscription status to confirm that it has been cancelled.

How else can you cancel

If, for whatever reason, you’re unable to cancel by following the steps above, you can give the HelloFresh support team a call here – (646) 846-FOOD (3663) – and they should be able to cancel your account for you. Just have all your account details ready to go.

A Sample Meal Delivered By Hellofresh
A Sample Meal Delivered By Hellofresh

Again, if you’re unable to contact them on the phone, scroll down below and send them a message through social media with your cancellation request.

Home Chef, one of HelloFresh’s largest competitors, also has many requests to cancel subscriptions for various reasons. If you’ve trialled them before or have a subscription with them as well, you’ll be pleased to know you can cancel Home Chef in a few simple steps.

Popular reasons why people cancel HelloFresh

HelloFresh is a global behemoth in the meal delivery service. Racking up more than 3 million subscribers in less than 10 years and growing to a billion-dollar company. With the recent pandemic causing havoc around the world, their demand in 2020 has seen a massive increase as well. But that doesn’t mean all of their customers are hunky-dory. In fact, there are hundreds, possibly thousands who cancel their HelloFresh subscriptions every day.

One of the most popular reasons people cancel is the cost. At a minimum of $7.49 per meal, it’s vastly more expensive than cooking at home for yourself. If you’re ordering HelloFresh for multiple meals a week, the cost can start to quickly rise, and sometimes get out of hand. When that happens, people tend to cancel HomeFresh and go back to buying their own ingredients and cooking their own meals.

Food From Hello Fresh
Food From Hello Fresh

As taste is mostly personal, another popular reason HelloFresh gets the chop is their meals simply don’t match with their tastebuds. And when you’re paying top dollar for something you don’t truly enjoy eating, it’s time to cancel and move onto something different.

This is a very popular reason many people end up cancelling Emeals as well – another one of HelloFresh’s big competitors. The food and tastes simply don’t match with their desires anymore.

Talk to staff

HelloFresh hasn’t grown to where they are today by providing subpar service. Far from it. Their meals have been designed by perfectionists, and they’ve invested millions into strong customer support.

So, if you have any more questions before you cancel your subscription with them, give their customer support team a message on social media:

Shipt, although in a slightly different industry (simple grocery delivery), also offers a range of promos and trial subscriptions which many people want to cancel. If that sounds like you, it’s quite easy to cancel your Shipt account – so there’s no need to worry!


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