In the age of digital information, NordVPN has built a very successful business model offering VPN services to millions around the world. It’s estimated over 12 million people are currently subscribed to one of their many VPN plans. In saying that, with millions of happy customers, likely comes thousands of unhappy ones as well. And if you’re one of the unhappy ones at the moment, you’ll want to know how to cancel NordVPN today.
Follow these steps and your subscription to NordVPN will be cancelled in no time:
Steps to cancel NordVPN
Step 1 – Login to your account through a browser on NordVPN’s website
To login to your account, simply visit NordVPN’s official website or click on this link – https://account.nordvpn.com/.
Step 2 – On the My Services page, click on View Details to the subscription you want to cancel
Once you can see all your account information, go to My Services and find a list of your current subscriptions. When you find the one you want to cancel, click on View Details.
Step 3 – Tap the Auto-Renew Slider so it becomes disabled
Most NordVPN accounts are subscribed to automatic renewal plans. So, to effectively cancel your account with them, simply disable Auto-Renew and your account will be closed.
Step 4 – Confirm you’ve cancelled your NordVPN subscription by checking your status again
Once you’ve turned off Auto-Renew, double-check that it is, in fact, disabled. Similarly, at the end of the current billing cycle, check your bank account to make sure they haven’t accidentally charged you.
Not working? Try a different way to cancel
For most users, logging into their account through a browser is the easiest way to cancel. However, for those that have signed up through the Play Store, click here – https://support.google.com/googleplay/answer/7018481. If you signed up through iTunes, click here – https://support.apple.com/en-lamr/HT202039.
If you’re still having trouble cancelling your account, maybe it’s best to send them an email – [email protected]. Otherwise, give their customer support team a message about your cancellation request on one of their social media accounts (links are below).
Of course, to use NordVPN, you’ll need an internet connection, and many people around the county have chosen to use CenturyLink to connect. So, if you cancel NordVPN, you might as well cancel your CenturyLink account as well.
Common reasons why people cancel
Over 12 million internet users around the world are subscribed to NordVPN. That’s a massive number. And that’s a huge amount of people that are directing their traffic through NordVPN to hopefully improve their security across the web. It’s also often cited as one of the world’s best VPN services. But even if it is one of the world’s best, that doesn’t mean everyone’s happy with it. In fact, thousands, if not hundreds of thousands have already cancelled their accounts.
One of the most common reasons people seem to cancel NordVPN, is the cost. Despite their marketing team running (almost consistent) sales and special promos, many people are often subscribed to multiple monthly subscriptions. And when the subscriptions add up, sometimes the cost becomes a bit too much. In some cases, NordVPN is the first to be cancelled when people go down their list of subscriptions and choose which to keep, and which to cut.
Coming in second is the fact that some people don’t see the real-time benefits of using a VPN. Preventative measures, such as using a VPN to protect your privacy online, are hard to measure when it comes to tangible benefits. So, when people see (or don’t really know) if NordVPN is protecting them online, they hit up Google and find out how to cancel their subscription.
Although harder to put into perspective, this is the same reason lots of people end up cancelling the wildly popular Boingo Wireless service. They simply don’t see the benefit to them anymore.
Talk to staff
Not sure if you’re 100% firm on cancelling your account with NordVPN? Maybe it’s better to send their staff a message before closing your account:
Lastly, if you’ve been using your NordVPN service through your AT&T, you might want to think about cancelling AT&T and moving on to another service that may better benefit your needs.